DouDou Team

Trader Joe’s says it will never do self-checkout

“We believe in people and we’re not trying to get rid of our crew members for efficiency’s sake or whatever…the reasons are [stores] put self-checkout in,” Jon Basalone, president and vice CEO of Trader Joe’s, told Inside Trader Joe’s, the chain’s podcast.

“Self-checkout is work,” TJ’s CEO Bryan Palbaum added. “I don’t want that.”


Read the report here.

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